Terms of Use

Transparency is something we’re big on, so it’s important to us that you know what you’re agreeing to as a valued customer of DTOZ. There are some conditions we would like you to be aware of as by accessing www.dtoz.com.au you are agreeing to these conditions:

The Legal Stuff

The website www.dtoz.com.au (the “Site” or “Website”) is an automotive shopping website where you can browse, select, and order spare parts advertised by DTOZ.

DTOZ Trade Discount account @ www.dtoz.com.au/tradediscount gives you the ability to sign up for Trade Discounts and receive wholesale prices provided you match the criteria requested. Your discount will be shown to you at CHECKOUT before you confirm your order. These discounts will only apply to business’s who have filled in the application form and meet the required criteria.

As a valued customer, we appreciate the fact that you further agree to receive communications from us and from our third-party service providers and you agree to accept "cookies" and other similar devices used by this Website to perform our services. You also agree that we may email you from time to time regarding incomplete orders or abandoned carts “My Garage” you make through our Website. Further information can be found in our Privacy Policy.


Your purchase of goods will be subject to certain laws including, without limitation, the Australian Consumer Law.  The Australian Consumer Law provides you with certain rights that cannot be excluded, including that the goods must be of acceptable quality, reasonably fit for the purpose that DTOZ represents they will be fit for, and that the goods will correspond with any relevant description.  Nothing in these Terms and Conditions shall be read or applied so as to exclude, restrict or modify or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or remedy implied by law (including the Australian Consumer Law) which cannot by law be excluded, restricted or modified.



DTOZ has taken every care to ensure that the information posted on the Site is correct and up to date at the time of publishing on the Internet. We shall not be responsible for any detriment incurred by reliance you place on this Site or its contents. However, DTOZ will endeavor to correct any inaccuracies once DTOZ becomes aware of them. 
Illustrations , photos , OEM part numbers and descriptions contained on the Site are used as reference only and sample representations of the products advertised, variations may occur from time to time. 


DTOZ has the right to change or discontinue any features of this Site including materials, hours of availability and may also impose limits on certain features and services or restrict your access to parts of or the entire Site without notice or liability. 
We reserve the right to change prices displayed for products on the Site at any time.


DTOZ reserves the right to cancel, at any time before delivery and for whatever reason, an order that it has previously accepted. DTOZ may do this for example, but without limitation, where:
(a)  DTOZ suppliers are unable to supply goods that they have previously promised to supply;
(b)  an event beyond DTOZ’s control such as storm, fire, flood, earthquake, terrorism, power failure, war, strike or failure of computer systems, means that DTOZ is unable to supply the goods within a reasonable time;
(c) Goods ordered were subject to an error on the website, for example, in relation to a description, price or image, which was not discovered prior to the order being accepted;
(d) You ask DTOZ to cancel your order. DTOZ will use reasonable endeavors to cancel or change the order if it has not already been shipped but makes no representation that it will be able to do this.


Prices displayed on the Site represent the price in Australian Dollars (AUD), Inclusive of 10% GST (Goods and Services Tax), for the product itself but does not include postage/delivery charges which will depend on the destination. We do offer free delivery on all items depending on your spend within Australia.

In addition to the price displayed on the website, you may also need to pay any additional delivery charges which are not shown in your shopping cart but which we incur because you live in an area where light aircraft or barge transport is required, or to which our national courier company does not provide a door-to-door service. These include, without limitation, Christmas Island, Norfolk Island, Roma and Nhulunbuy. Such charges may apply even where the item is shown on the Website as having “free delivery”, “free freight” or something similar.  If you live in an area to which an Additional Delivery Charge will apply DTOZ will contact you before accepting your order and provide you with a quote for the Additional Delivery Charge.

If you live in an area to which an Additional Delivery Charge will apply, DTOZ will contact you before accepting your order and provide you with a quote for the Additional Delivery Charge. If, within the timescale specified, you do not agree to accept the Additional Delivery Charge, DTOZ will cancel your order. DTOZ will not take payment for your order until you have confirmed your acceptance of the Additional Delivery Charge.


This Site contains copyright material, registered and non-registered trademarks that are protected by law and are the property of DTOZ and various third parties (“intellectual property rights”). You must not use our material and any of the marks or trademarks appearing on the Site or our name without our prior written consent. 




You agree to provide a true, complete and accurate email address, delivery address(es), billing address(es) and telephone number and to keep these details up to date. Incorrect information provided could lead to a delay in delivering your product(s) or non-delivery of your products. 
By placing an order with DTOZ you give DTOZ permission to subscribe you to marketing emails. You can opt-out/unsubscribe from these emails at any time. To unsubscribe, click the unsubscribe link found at the bottom of all emails sent by DTOZ and follow the steps. 


DTOZ shall not be liable for any lost profits, lost savings, loss of reputation, loss of goodwill, any kind of commercial or economic loss, indirect, incidental, punitive, special, or consequential damages arising out of or in connection with the agreement of the sale of any products or services by DTOZ or the use thereof whether or not such damages are based on tort, warranty, contract or any other legal theory – even if DTOZ has been advised, or is aware, of the possibility of such damages.

DTOZ’s aggregate and cumulative liability towards Buyer under any agreement shall not exceed an amount of ten percent (10%) of the related agreement.  
Any Buyer’s claim for damages must be brought by Buyer within ninety (90) days of the date of the event giving rise to any such claim and any lawsuit relative to any such claim must be filed within one (1) year of the date of the claim. Any claims that have been brought or filed not in accordance with the preceding sentence are null and void.

The limitations and exclusions set forth above in this Limitation and Liability Section shall apply only to the extent permitted by applicable mandatory law.